As an innovator, Aztec is at the forefront of the facility services industry, anticipating the needs of
its clients in the area of service quality.
Aztec’s quality system is standardized for use at all client sites and can be adapted to meet the specific needs of each
individual facility.
The system incorporates:
• Client focus
• Leadership
• Involvement of people
• Process approach
• System approach
• Continual improvement
• Factual approach
• Supplier relationships
Aztec adds value to its services by using a unique process called “Satisfaction-Based Cleaning,” a customized performance scorecard that measures and provides feedback and communication used to improve service quality and/or reduce cost. At the core of this system is a partnership between Aztec and each client — working to achieve superior
results. |
